One of our occupational therapists, Sharon Stevens is fully qualified and is registered with the Health & Care Professions Council (HCPC).
Sharon Stevens has been an occupational therapist for 17 years. She heads up our Expert Advice Service team of three occupational therapy assistants (OTAs), who answer customers’ questions via email, phone and live chat.
“I think the Expert Advice Service is a valuable resource that Complete Care Shop have,” says Sharon. “The primary aim of the Expert Advice Service is to give advice and guidance on product suitability depending on the needs of the person. We’re here to help a customer get the best possible product for their individual needs that we can possibly advise them to get. Whether that’s finding them the right product on Complete Care Shop or sending them somewhere else to get that product.”
“If I feel we can’t advise or that they definitely need an Occupational Therapist to visit, I will always suggest they go to their local authority and ask for an occupational therapy assessment. They can also look into a Home Living Consultation with us, if they don’t want to wait.”
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